Volume 12 Number 1 (June 2021)

Front Cover
Front and Back Cover
CONTENTS

Research Papers

 EXPLAINING AND TACKLING UNDECLARED WORK IN SOUTH EAST EUROPE: LESSONS FROM A 2019 EUROBAROMETER SURVEY
C. C Williams

BRANDING OF PRIVATE LABEL PRODUCTS BY PRODUCT CATEGORY: A MODEL SUGGESTION FOR FMCG MARKET
A. Sarimehmet, and S. Aydin

MODELS FOR SOFTWARE VERIFICATION: PROVING PROGRAM CORRECTNESS
B. Sitnikovski, L. Goracinova-Ilieva, and B. Stojcevska

THE IMPACT OF INTEGRATED MARKETING COMMUNICATION ON CUSTOMER BEHAVIOR
D. Blazheska, N. Ristovska, and A. M. Klimoska

NEW TECHNOLOGIES AND THE GROWTH OF INFORMATION: ALTERNATIVE PATHS TO EDUCATION IN DEVELOPING COUNTRIES
A. Sekulovska – Jovkovska, and E. Tosheva

UNDERSTANDING CUSTOMER COMPLAINT BEHAVIOR FOR EFFECTIVE RESOLUTION
N. Angelovska

ORGANIZATIONAL STRUCTURE CHANGES WITHIN THE BANKS
V. Angelkoska

INCREASING USE OF DIGITAL TECHNOLOGIES IN FUNCTION OF ECONOMIC GROWTH IN EUROPEAN COUNTRIES
V. M. Palevska, and B. Novkovska

CONTEMPORARY CHALLENGES OF TOURISM
D. Nakovski, A. Milenkovski, and M. Gjorgievski